Cardiff Home Care Service Ranked in UK’s Top 20 After Perfect 10/10 Score

A Swansea-based home care provider, Living at Home, is celebrating after being recognised as one of the Top 20 Home Care Providers in the UK, achieving a perfect 10/10 score on Homecare.co.uk, the country’s leading review platform for home care services.

The award highlights Living at Home’s dedication to delivering exceptional, person-centred care across Swansea and Cardiff, supporting older adults, people living with dementia, and individuals with additional care needs.

Managing Director Joanne Abraham said, “This recognition is incredibly special because it comes directly from the families we support. Our team brings heart, compassion, and professionalism to every visit, and I couldn’t be prouder of the difference they make in people’s lives each day.”

Families Praise ‘Life-Changing’ Care

Local families across South Wales have shared heartfelt testimonials describing how Living at Home has transformed their loved ones’ lives.

Paul, whose 94-year-old mother was initially hesitant to receive care, said the team’s kindness won her over. “Each carer brought their own personality and approach, which intrigued my mum. She now enjoys their company as much as their help. The companionship they bring is priceless.”

Sinead, whose father has Alzheimer’s, added, “The carers are kind, patient, and genuinely care about my dad. He’s more engaged, more confident, and he smiles again. They’ve made such a difference.”

Samantha, whose mother also lives with Alzheimer’s, said the carers provide comfort and stability. “They anticipate her needs, stay calm, and bring humour to her days. We couldn’t do this without them.”

Raising Standards in South Wales Home Care

Living at Home’s approach goes beyond practical support. The organisation is committed to enhancing clients’ independence, dignity, and happiness through:

  • Tailored Care Plans designed around individual needs. 
  • Community Engagement, including local outings and social activities. 
  • Highly Trained Carers who prioritise empathy, respect, and connection. 

This Top 20 ranking cements Living at Home’s reputation as a leading name in Welsh home care — a team trusted by families for their professionalism and compassion.

“We’re here to make life better, not just easier,” added Joanne. “It’s a privilege to help people stay happy, safe, and independent in their own homes.”

About Living at Home

Founded in Swansea, Living at Home provides award-winning home care across Swansea, Cardiff, and surrounding areas. Their services include dementia care, personal assistance, companionship, and respite care.

For more information or to read client testimonials, visit www.livingathome.uk.